Tuesday, October 4, 2011

econnect : (Exception from HRESULT: 0x8000401A)

Error Message (Great Plains or econnect 9/10):- The server process could not be started because the configured identity is incorrect, Check the username and password. (Exception from HRESULT: 0x8000401A).

Cause of Error:- This error occurs when the domain user password is changed after installing econnect 9/10. Because while installing econnect 9/10 it takes the domain user name and password for installation, and thus sets the username and password. When the domain password is changed after a while by the administrator for some security reasons, there after this error will appear hindering the econnect 9/10 service from working.

Resolution:-

Type "dcomcnfg" in the run window, which will open the Component Service window. Expand the tree to select the "COM+ Application" node in the left panel. Right click on the "econnect 9 for Great Plains" or "econnect 10 for Great Plains" icon on the right panel and click the "Properties" menu. Click the "Identity" tab, re-enter the "Password" and "Confirm password" with the current domain user password and click "Apply" button followed by "Ok" button.



Right click on the "econnect 9 for Great Plains" or "econnect 10 for Great Plains" icon on the right panel and click the "Start" menu.












4 comments:

my solutions said...

really good one. lot of time save..nice one . thank you

Prabakaran B said...

Really its very much helpful. Thank you so much..

lee woo said...

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www.ufgop.org

sarah lee said...

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